Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.

Although we now understand why consumer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

86 Percent Of Customers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'extremely often'.

Source: Trust You

The Majority Of Individuals Aged 25-34 Wrote Reviews

According to Statista, the younger generations are purportedly the more opinionated ones.

Source: Statista

67% Of Consumers Report Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When clients have to pick a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

American Buyers View "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American consumers.

Source: Statista

83% Of All Young Consumers Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did give a review. Overall, companies have asked 66% of all clients to post a review on their company.

Source: Brightlocal

95% Of Unsatisfied Clients Will Go Back To A Business If A Company Deals With Problems Quickly And Efficiently

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

72 Percent Of Clients Will Not Take Action Before They Read Some Reviews

Irrespective of how alluring your marketing is, you still need consumer reviews. There's no skirting around it. Clients are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses

Considering that the huge bulk of customers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a clear view of how business is actually doing. Don't depend upon that figure alone.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our buying preferences.

According to social media reviews stats, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

89% Of Consumers Choose To Read Reviews On Their Smart Devices

Be it through an app or a mobile web browser, people young and old prefer to read reviews on their mobile phones.

Source: Statista

One-half Of All Of The Millennial's "Always" Read Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated content has an unassailable influence on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal