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89% Of Individuals Want To Read Reviews On Their Smart Devices
Be it via an app or a mobile internet browser, people young and old choose to read reviews on their mobile phones.
Source: Statista
73% Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more authentic which is what the prospective customers are trying to find. Practically a third of customers say composed reviews are the only function that makes them think the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and score stats show people value the opinion of peers more than any other content.
Source: Collective Bias
74% Of Local Companies Have At A Minimum, 1 Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online scores statistics, we learnt that a business requires to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat clients well usually prosper, review sites help ensure of that.
Source: Statuslabs
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a legal representative or a medical professional.
Young people (age 18-35) are much more inclined to employ a professional based on online reviews. Just 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats place consumers' reviews as the most credible source of suggestions. Online reviews typically carry the exact same weight as guidance from family and friends.
Source: Brightlocal
Over Half Of Clients Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals devote more than 5 times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management stats suggest a company's reputation does not affect simply the consumers. Potential team members also look at rankings and read reviews.
Source: Deloitte