More Than Half Of Customers Will Not Use An Organisation If It Has Less Than A 4 Star Rating

This stat is among many that illustrate the value of online scores. Now that news of customer fulfillment travels this fast, keeping your clients happy is more important than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for companies with a best five star score.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Probably Leave A Review

More than a 35% would do it to educate others about their customer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

83% Of All Younger Customers Were Invited To Leave A Review Recently

Of those asked, 80% of customers did submit a review. In general, companies have asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

70% Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read much more reviews to get an idea of how business is really doing. Don't depend on that figure alone.

Source: Brightlocal

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses actually make use of them.

Although we now know why customer reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

People Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, buying decisions are made rapidly.

Online reviews are obviously convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing preferences.

According to social media reviews data, Facebook affects more than half of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of five users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

Many Best Selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower score really helps your overall rating.

According to client rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Picking A Service Provider

When clients have to pick a solution provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Typically two thirds of companies have good and outstanding rankings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

89% Of Customers Review A Companies Feedback To Reviews

Not only do a lot of consumers check out the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal