Because They Want To Buy A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Sites.

Review websites are places that people go to get the facts about a business, service or item . Users come due to the fact that they have actually already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Consumers Browse A Companies Feedback To Reviews

Not only do most consumers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses really make use of them.

Although we now know why client reviews are so powerful, many businesses apparently do not.

Source: LsaInsider

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive force for users to devote more time on your website. According to online review data, individuals devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Just 6% Of Customers Don't Rely On Customer Reviews At All

According to customer review data, a massive 19% of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

When clients need to pick a solution provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a mediocre or negative one.

Source: Brightlocal

77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

The Majority Of Individuals Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are obviously the more opinionated ones.

Source: Statista

Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business

Because the huge majority of customers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of All Young Consumers Were Invited To Post A Review Recently

Of those invited, 80% of customers did submit a review. In general, businesses have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews remain without a response. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star ranking is the first thing customers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically two thirds of companies have great and outstanding rankings. Just 5% of companies have a score listed below three stars.

Source: Brightlocal