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74 Percent Of Regional Businesses Have At Least One Google Review
One review is far from enough to improve your site's SERP ranking.
Taking a look at online scores statistics, we found out that a business needs to have a minimum of 40 reviews before people "Award" it with a star.
Source: Brightlocal
89% Of Shoppers Choose To Read Reviews Using Their Smartphones
Be it via an app or a mobile browser, people prefer to read reviews on their mobile devices.
Source: Statista
Google Represents 57.5% Of All Reviews Across The World
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the massive impact user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a new car and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other consumers, you quickly select a model that works for you. That's how positive reviews convert consumers into clients.
Source: Consumer Affairs
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their buying confidence.
Organizations use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review statistics reveal the basic popularity of a website can only presume when it pertains to trust.
Source: Review Trackers
Online Product Reviews About A Product Can Improve Its Conversion Rate By A Whopping 270 Percent
User review statistics reveal the purchase probability for a product with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
89% Of Clients Browse A Companies Reactions To Reviews
Not only do most individuals check out the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management stats show a business's reputation doesn't affect just the clients. Potential employees likewise look at scores and take a look at reviews.
Source: Deloitte
30% Of Clients Feel Positive About A Company Which Responds To Online Reviews
Corresponding with your consumers builds their trust. Even something as basic as reacting to their reviews and comments can make them feel valued.
As you might anticipate, customers who feel this way are happy to spend more cash with a company.
Source: Statuslabs
98% Of Yelp's Browsers Purchased From A Business They Found On The Website
Typically, 142 million customers visit Yelp every month. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.
Source: RevLocal
Many Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal