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95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
86 Percent Of Customers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be ready to share it if you offer them a good experience.
Source: Brightlocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they realize the massive impact user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact make use of them.
Although we now understand why customer reviews are so effective, the majority of businesses apparently don't.
Source: LsaInsider
49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who focus on the number of reviews is currently at 46%.
Source: Brightlocal
73% Of Customers Think Written Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with scores alone.
Customer reviews make the statistics appear more authentic which is what the prospective clients are searching for. Nearly a 3rd of customers state composed reviews are the only function that makes them think the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
Just 6 Percent Of Customers Don't Trust Consumer Reviews At All
According to client review data, a tremendous 19% of customers always trust online reviews and never a make a purchase without reading reviews initially.
Source: Statista
83% Of Customers Do Not Rely On Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements choose to focus on clients' suggestions online.
Source: Statuslabs
53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews stay without a reply. That's regrettable, because those businesses are losing consumers that way.
Source: Review Trackers
77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is affected substantially by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and ranking statistics show people value the opinion of peers more than any other material.
Source: Collective Bias
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out many more reviews to get an idea of how the business is in fact doing. Do not depend on that figure alone.
Source: Brightlocal