Due To The Fact That They Desire To Purchase A Service Or A Product And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Visit Review Websites.

Users come since they have actually currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

If A Business Makes An Effort To Fix Issues Quickly And Efficiently, 95% Of Unhappy Clients Will Go Back To A Company

Customers don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

86 Percent Of Customers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies really use them.

Although we now know why client reviews are so powerful, most businesses obviously do not.

Source: LsaInsider

Clients Could Invest 31% More With A Business That Has Great Reviews

Take note of this statistic. The more detailed other users explain your product and services, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Typically 2 out of 3 businesses have good and awesome scores. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

Reviews Posted On Twitter Can Grow Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect

Data reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read many more reviews to get a better idea of how the business is really doing. Don't depend upon that fact alone.

Source: Brightlocal

89% Of Customers Read A Companies Replies To Reviews

Not only do the majority of consumers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated content can do miracles in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44 percent boost.

Source: RevLocal

67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

Reviews have a huge effect on their decision when clients have to pick a solution provider.

Source: DemandGenReport

Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business

Given that the large bulk of customers read reviews, you'd want yours to be appealing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal