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Only 6% Of Consumers Do Not Rely On Consumer Reviews At All
According to customer review data, a tremendous 19% of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.
Today's consumers are smart and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Stats reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our purchasing decisions.
According to social reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics show that 63% of customer reviews go on without a reply. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management stats show a business's reputation does not affect simply the consumers. Potential employees also look at ratings and read reviews.
Source: Deloitte
61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall two thirds of businesses have excellent and exceptional scores. Just 5% of companies have a score below three stars.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
Reviews have an enormous effect on their decision when consumers have to select a service provider.
Source: DemandGenReport
90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US buyers consider reviews as 'very influential'.
To illustrate the value of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those exact same consumers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
Consumers Could Invest 31 Percent More With A Business That Has Great Reviews
Take note of this statistic. The more detailed other users describe your product or service, the more cash you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
89% Of Clients Browse A Companies Replies To Reviews
Not only do many customers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.
Source: Brightlocal
89% Of Customers Want To Read Reviews Using Their Cell Phones
Be it through an app or a mobile internet browser, customers choose to read reviews on their phones.
Source: Statista
70% Of Consumers Prefer To Discover A Business Via Reviews And Articles, Rather Than Advertisements
Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are by far the best method to discover the truth about a product or service.
Source: Statuslabs