89% Of Clients Review A Companies Reactions To Reviews

Not only do a lot of individuals check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats suggest a business's reputation does not impact simply the clients. Potential employees likewise look at rankings and take a look at reviews.

Source: Deloitte

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do wonders in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44% boost.

Source: RevLocal

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, agree that it increases their buying confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Staying connected with your consumers develops trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.

As you might expect, clients who feel this way are more willing to spend more money with a business.

Source: Statuslabs

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

77% Of Consumers Would Certainly Leave A Review If They Were Asked

More than a 35% would post a review to advise others about their customer experience and 24% would rather direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear people aren't pleased with scores alone.

Customer reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Practically a 3rd of consumers state composed reviews are the only function that makes them believe the sites' reviews are useful and relevant.

Source: Fan and Fuel

Many Best-selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

83% Of Customers Don't Trust Advertising

The standard channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust advertisements select to take notice of customers' suggestions online.

Source: Statuslabs

US Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American clients.

Source: Statista

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz