Software Application Reviews Influence Over 98% Of All Buyers

18% of software purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star ranking is the first thing consumers see. Still, users focus on other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American customers.

Source: Statista

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Business

This stat is among numerous that show the importance of online rankings. Now that news of consumer complete satisfaction travels this quick, keeping your clients pleased is more important than ever.

57 percent of consumers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for services with a best five star ranking.

Source: Brightlocal

Only 6 Percent Of Customers Don't Rely On Consumer Reviews At All

According to client review stats, a tremendous 19 percent of consumers always trust online reviews and never a purchase without checking out reviews first.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other customers, you quickly choose a model that works for you. That's how favorable reviews convert consumers into clients.

Source: Consumer Affairs

95% Of Unsatisfied Clients Will Return To A Business If A Company Deals With Problems Quickly And Efficiently

Clients do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there is nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Data reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

89% Of Customers Browse A Businesses Replies To Reviews

Not only do most individuals read the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Reviews Published On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

73% Of Customers Think Written Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear people aren't satisfied with scores alone.

Client reviews make the statistics appear more authentic which is what the would-be consumers are searching for. Practically a third of consumers state written reviews are the only function that makes them think the sites' reviews are useful and relevant.

Source: Fan and Fuel