70 Percent Of Customers Prefer To Learn About A Business By Means Of Reviews And Articles, Rather Than Advertisements

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Data reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a huge effect on their decision when customers have to select a service provider.

Source: DemandGenReport

73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more authentic which is what the would-be consumers are searching for. Nearly a third of consumers say written reviews are the only function that makes them believe the sites' reviews are beneficial and relevant.

Source: Fan and Fuel

Clients Might Spend 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The better other users describe your product and services, the more money you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews go on without a reply. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

Online Item Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270 Percent

User review stats reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

89% Of Consumers Browse A Companies Replies To Reviews

Not only do most consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management stats suggest a company's reputation doesn't affect just the consumers. Prospective employees likewise look at scores and take a look at reviews.

Source: Deloitte

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have a substantial influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% increase.

Source: RevLocal

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read a lot more reviews to get an idea of how the business is really doing. Don't depend on that statistic alone.

Source: Brightlocal

63.6% Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general appeal of a site can just go so far.

Source: Review Trackers

61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Generally 2 out of 3 companies have excellent and exceptional ratings. Just 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

Reviews Shared On Twitter Can Grow Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star score is the first thing customers see. Still, users focus on other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

95% Of Disappointed Consumers Will Go Back To A Company If A Business Makes An Effort To Fix Problems Rapidly And Effectively

Clients don't anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday