American Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US clients.

Source: Statista

89% Of Clients Browse A Companies Replies To Reviews

Not only do most customers read the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Definitely Give A Review

More than a 35% would submit a review to educate others about their customer encounter and 24% would probably direct their review to the business itself.

Over a 26% would be willing to submit a review to help other people with their decision making process.

Source: Podium

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

Reviews have a huge impact on their decision when customers have to pick a service provider.

Source: DemandGenReport

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

95% Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

89% Of Consumers Choose To Read Reviews On Their Mobile Devices

Be it through an app or a mobile web browser, individuals prefer to read reviews on their smart phones.

Source: Statista

82 Percent Of Customers Visit Review Websites Since They Want To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Services And Products.

Review sites are places that people go to get the facts about a service, product or business. Users come due to the fact that they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

74% Of Local Businesses Have At A Minimum, 1 Google Review

One review is far from enough to enhance your website's SERP ranking.

Looking at online ratings stats, we found out that a company needs to have approximately 40 reviews before clients "Award" it with a star.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also affect our buying decisions.

According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats expose that four out of five users are likely to trust a local business.

Source: RevLocal

61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Generally two thirds of companies have exceptional and great ratings. Just 5% of companies have a rating below three stars.

Source: Brightlocal

Google Represents 57.5% Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a distant second.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

Younger people understand the worth of being informed. User-generated material has an unassailable effect on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

72% Of Customers Will Not Take Action Unless They Read Some Reviews

No matter how captivating your marketing is, you still need customer reviews. There's no other way around it. Consumers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine