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The Majority Of Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Just 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses in fact make use of them.
Although we now understand why consumer reviews are so effective, many businesses obviously do not.
Source: LsaInsider
When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more effective than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews
Online review stats clarify that 63% of client reviews stay without a reply. That's too bad, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
Regardless of how tempting your marketing is, you still need client reviews. There is no other way around it. Customers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
77% Of Clients Would Post A Review If They Were Asked
More than a 35% would leave a review to educate others about their consumer experience and 24% would probably direct their review to the business itself.
Over a 26% would want to submit a review to help other people with their decision making process.
Source: Podium
15% Of People Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of prospective consumers won't even think about working with a company they can't discover opinions about.
Source: Statuslabs
83 Percent Of Clients Do Not Trust Advertising
The standard channels to reach clients aren't as influential as they used to be. Most users who no longer trust ads pick to take notice of clients' recommendations online.
Source: Statuslabs
Over Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Rating
This stat is one of lots of that illustrate the value of online ratings. Now that news of client satisfaction travels this fast, keeping your clients delighted is more crucial than ever.
57 percent of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for businesses with a perfect five star score.
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do miracles in regards to conversions.
A single review can have an enormous impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44% increase.
Source: RevLocal
A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat consumers well typically succeed, review websites help make sure of that.
Source: Statuslabs
89% Of Customers Browse A Businesses Reactions To Reviews
Not only do the majority of customers read the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone