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89% Of Shoppers Like To Read Reviews On Their Mobile Devices
Be it via an app or a mobile web browser, clients prefer to read reviews on their phones.
Source: Statista
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of customer reviews go on without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star score is the first thing customers see. Still, users focus on other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American customers.
Source: Statista
72% Of Clients Won't Take Action Unless They Check Out Some Reviews
No matter how tempting your marketing is, you still need consumer reviews. There is no skirting around it. Consumers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat consumers well typically prosper, review websites help make certain of that.
Source: Statuslabs
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'extremely influential'.
To show the value of online reviews and ratings, did you understand that 81% of customers will pay more for a product with reviews and those exact same clients are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Since the huge bulk of consumers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Online Item Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270 Percent
User review statistics show the purchase possibility for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing decisions.
According to social reviews data, Facebook affects more than half of users' purchase choices.
Facebook reviews stats expose that 4 out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
86% Of Consumers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you offer them a good experience.
Source: Brightlocal
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
If A Company Handles Problems Rapidly And Efficiently, 95% Of Disappointed Consumers Will Go Back To A Business
Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
83% Of All Younger Buyers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did post a review. Overall, businesses have asked 66% of all customers to post a review on their business.
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally 2 out of 3 companies have excellent and outstanding ratings. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal