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Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Considering that the vast bulk of consumers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
90 Percent Of Site Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
United States Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews
When people read reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA consumers.
Source: Statista
Many Best-selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Many people check out many more reviews to get an idea of how the business is in fact doing. Don't depend upon that statistic alone.
Source: Brightlocal
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you offer them a good experience.
Source: Brightlocal
61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Typically 2 out of 3 businesses have good and awesome ratings. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
30% Of Clients Feel Positive About A Business Which Answers Online Reviews
Corresponding with your customers creates trust. Even something easy like reacting to their comments and reviews can make them feel valued.
As you might anticipate, clients who feel this way are happy to invest more money with a company.
Source: Statuslabs
83% Of All Young Consumers Were Invited To Post A Review Recently
Of those invited, 80% of customers did give a review. Overall, companies have actually asked 66% of all consumers to post a review on their business.
Source: Brightlocal
The Majority Of Individuals Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are unsurprisingly the more opinionated ones.
Source: Statista
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review statistics place clients' reviews as the most credible source of recommendations. Online reviews normally carry the same weight as suggestions from friends and family.
Source: Brightlocal