91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the enormous impact user rankings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out consumer reviews, concur that it increases their buying confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Consumers Browse A Businesses Responses To Reviews

Not only do many customers read the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of consumers, who take note of the variety of reviews is currently at 46 percent.

Source: Brightlocal

61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two-thirds of companies have outstanding and great ratings. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

70 Percent Of Consumers Choose To Learn About A Business By Means Of Reviews And Short Articles, Rather Than Advertisements

Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are by far the very best way to discover the truth about a service or product.

Source: Statuslabs

The Majority Of Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

91% Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats position consumers' reviews as the most reliable source of recommendations. Online reviews normally bring the exact same weight as recommendations from friends and family.

Source: Brightlocal

Since They Desire To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Sites.

Users come since they have already formed a buying decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

83% Of All Young Shoppers Were Asked To Give A Review Recently

Of those asked, 80% of clients did post a review. Overall, businesses have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them a good experience.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation does not affect simply the customers. Prospective team members likewise look at ratings and take a look at reviews.

Source: Deloitte

Over Half Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is one of numerous that illustrate the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your clients pleased is more vital than ever.

57 percent of customers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked just for organizations with an ideal five star ranking.

Source: Brightlocal

Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses

Considering that the vast majority of customers read reviews, you would want yours to be enticing to new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal