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Unfavorable Reviews Can Increase Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals spend more than five times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Consumers Might Spend 31% More With A Business That Has Terrific Reviews
Take notice of this fact. The better other users explain your product or service, the more money you can charge and consumer review statistics show us precisely just how much more.
Source: Martech Zone
30% Of Clients Feel Positive About A Business Which Responds To Online Reviews
Keeping in touch with your clients creates trust. Even something like reacting to their comments and reviews can make them feel valued.
As you might anticipate, customers who feel this way are going to spend more cash with a business.
Source: Statuslabs
Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses really utilize them.
Although we now understand why client reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
67% Of Consumers Admit Reviews Are A "Very Important" Factor When Picking A Solution Provider
When consumers need to pick a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the massive impact user rankings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
US Buyers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on different aspects of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA customers.
Source: Statista
Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management statistics show a company's reputation does not impact just the consumers. Potential team members also look at scores and take a look at reviews.
Source: Deloitte
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Element
Stats reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose a doctor or an attorney.
Younger people (age 18-35) are much more inclined to hire an expert based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's buyers are smart and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
15% Of Visitors Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of potential clients won't even consider working with a company they can't find opinions about.
Source: Statuslabs