Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals understand the worth of being informed. User-generated content has an unassailable impact on consumers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

If A Company Deals With Issues Quickly And Effectively, 95% Of Unsatisfied Consumers Will Return To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing customers see. Still, users take notice of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American customers.

Source: Statista

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Corresponding with your clients develops trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you may expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat customers well usually flourish, review sites help make sure of that.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who pay attention to the variety of reviews is presently at 46 percent.

Source: Brightlocal

Google Represents 57.5% Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a far-off second.

These the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

73% Of Customers Believe Client Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the potential clients are looking for. Nearly a third of customers say written reviews are the only function that makes them believe the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. However, they recognize the enormous effect user ratings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

83% Of All Young Shoppers Were Invited To Post A Review Recently

Of those asked, 80% of consumers did leave a review. In general, companies have actually asked 66% of all clients to leave a review on their company.

Source: Brightlocal

98% Of Yelp's Browsers Bought From A Business They Found On The Website

Generally, 142 million consumers visit Yelp each month. This is as great a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

82 Percent Of Customers Visit Review Websites Since They Want To Acquire An Item Or A Service And Want To Get The Truth About Business Products And Services.

Users come since they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

If They Were Asked, 77% Of Customers Would Definitely Leave A Review

More than a 35% would do it to inform others about their consumer encounter and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other individuals with their choice making process.

Source: Podium

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

No matter how enticing your marketing is, you still require client reviews. There is no other way around it. Customers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine