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49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.
The share of consumers, who take note of the number of reviews is currently at 46 percent.
Source: Brightlocal
Only 6% Of Consumers Don't Rely On Customer Reviews At All
According to consumer review data, a tremendous 19 percent of consumers constantly rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
89% Of Clients Browse A Companies Replies To Reviews
Not only do most customers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
90% Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a brand-new automobile and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.
With the help of other consumers, you manage to decide on one that works for you. That's how favorable reviews transform consumers into customers.
Source: Consumer Affairs
Customers Could Spend 31 Percent More With A Business That Has Excellent Reviews
Focus on this statistic. The more detailed other users describe your services or product, the more cash you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
52% Of Customers Trust A Product More If It Has Unfavorable Reviews Too
We already touched upon the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. People anticipate to see some unfavorable reviews.
Source: Capterra
88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management statistics indicate a company's reputation doesn't impact simply the customers. Prospective team members also look at scores and read reviews.
Source: Deloitte
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social media reviews data, Facebook impacts the majority of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to select a legal representative or a physician.
Younger people (age 18-35) are much more inclined to employ a professional based upon online reviews. Only 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters