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67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
When consumers need to select a solution provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews
Regardless of how enticing your marketing is, you still need customer reviews. There is no way around it. Clients are still ready to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the basic popularity of a site can just go so far.
Source: Review Trackers
70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read a lot more reviews to get a better idea of how business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review stats show the purchase probability for an item with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management stats suggest a business's reputation doesn't affect just the customers. Prospective employees likewise look at ratings and take a look at reviews.
Source: Deloitte
64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who read client reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick a physician or a legal representative.
Younger people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Just 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
70% Of Consumers Prefer To Find Out About A Business By Means Of Reviews And Articles, Instead Of Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the very best method to discover the truth about a service or product.
Source: Statuslabs
A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat clients fairly usually prosper, review websites help make sure of that.
Source: Statuslabs