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83% Of All Young Buyers Were Asked To Leave A Review Recently
Of those invited, 80% of customers did submit a review. In general, companies have actually asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
Many Best Selling Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower ranking actually helps your overall rating.
According to customer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of clients, who take note of the variety of reviews is presently at 46%.
Source: Brightlocal
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be affected than women.
Reviews and score data show people value the viewpoint of peers more than any other material.
Source: Collective Bias
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out consumer reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
These online review stats show the general popularity of a website can only presume when it pertains to trust.
Source: Review Trackers
If A Company Takes Care Of Problems Quickly And Effectively, 95% Of Dissatisfied Customers Will Return To A Business
Customers don't expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there's nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
Reviews Posted On Twitter Can Grow Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read much more reviews to get an idea of how the business is in fact doing. Don't depend upon that fact alone.
Source: Brightlocal
15% Of People Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15 percent of potential clients won't even think about working with a business they can't discover viewpoints about.
Source: Statuslabs
Over Half Of People Aged 25-34 Published Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review data, individuals devote more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo