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91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the massive effect user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
15% Of Clients Don't Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of possible clients will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
77% Of Customers Would Leave A Review If They Were Asked
More than a 35% would leave a review to notify others about their customer encounter and 24% would probably direct their review to the business itself.
Over a 26% would be willing to leave a review to help other individuals with their choice making process.
Source: Podium
72 Percent Of Consumers Won't Take Action Before They Read Some Reviews
Regardless of how attractive your marketing is, you still require consumer reviews. There's no way around it. Customers are still ready to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
Reviews Posted On Twitter Can Help Grow Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat clients honorably generally flourish, review sites help ensure of that.
Source: Statuslabs
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site
Usually, 142 million consumers go to Yelp every month. This is as good a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
A Lot Of Best Selling Products Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower score in fact helps your overall score.
According to customer rating stats, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their buying confidence.
Companies use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of consumer reviews go on without a response. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
52% Of Customers Trust A Product More If It Has Unfavorable Reviews Also
We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. People expect to see some unfavorable reviews.
Source: Capterra
Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business
Considering that the vast bulk of consumers read reviews, you'd want yours to be inviting to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business
The star score is the first thing consumers see. Still, users take note of other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.
Source: Statista
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management stats show a business's reputation doesn't impact just the clients. Potential team members also look at ratings and read reviews.
Source: Deloitte
United States Consumers View "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different elements of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.
Source: Statista
67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When clients have to choose a solution provider, reviews have a huge impact on their decision.
Source: DemandGenReport