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83% Of All Younger Consumers Were Asked To Post A Review Recently
Of those asked, 80% of clients did give a review. Overall, businesses have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
86% Of Customers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they invest at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to select a lawyer or a physician.
Younger people (age 18-35) are much more inclined to employ an expert based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Reviews Shared On Twitter Can Help Grow Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Half Of All Millennial's "Always" Read Online Reviews For Businesses
Younger people understand the value of being informed. User-generated content has an indisputable effect on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with ratings alone.
Client reviews make the statistics appear more genuine which is what the would-be consumers are searching for. Almost a third of consumers state composed reviews are the only function that makes them believe the sites' reviews are relevant and helpful.
Source: Fan and Fuel
74 Percent Of Regional Companies Have At Least One Google Review
A single review is far from enough to improve your site's SERP ranking.
Looking at online rankings data, we found out that a business needs to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Customers Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. Therefore, purchasing decisions are made quickly.
Online reviews are certainly convincing, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Just 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to customer review statistics, a whopping 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US buyers consider reviews as 'incredibly influential'.
To show the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those very same customers are also going to accept slower shipping times for such items.
Source: Turntonetworks
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
89% Of Consumers Prefer To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile web browser, clients prefer to read reviews on their mobile phones.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star rating is the first thing consumers see. Still, users take note of other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.
Source: Statista