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86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they spend at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
15% Of Buyers Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of possible clients won't even think about working with a business they can't discover viewpoints about.
Source: Statuslabs
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats position customers' reviews as the most credible source of suggestions. Online reviews typically carry the very same weight as recommendations from friends and family.
Source: Brightlocal
Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses actually utilize them.
Although we now know why customer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
30% Of Consumers Feel Positive About A Company Which Answers Online Reviews
Staying connected with your customers creates trust. Even something as simple as reacting to their comments and reviews can make them feel valued.
As you might anticipate, customers who feel this way are more willing to invest more money with a company.
Source: Statuslabs
67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider
When consumers have to choose a solution provider, reviews have a massive influence on their decision.
Source: DemandGenReport
Clients Might Invest 31% More With A Business That Has Terrific Reviews
Take note of this fact. The better other users describe your product and services, the more cash you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone
70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Articles, Rather Than Ads
Advertisements are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the very best method to discover the truth about a product or service.
Source: Statuslabs
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the massive effect user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
More Than Half Of Clients Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista
Google Represents 57.5% Of All Reviews Across The World
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
If They Were Asked, 77% Of Customers Would Likely Give A Review
More than a 35% would submit a review to notify others about their customer experience and 24% would probably direct their review to the business itself.
Over a 26% would be willing to post a review to assist other individuals with their decision making process.
Source: Podium
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Stats reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
89% Of Buyers Like To Read Reviews On Their Smartphones
Be it via an app or a mobile web browser, everyday people prefer to read reviews on their phones.
Source: Statista
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management stats suggest a business's reputation doesn't impact just the consumers. Potential team members also take a look at rankings and read reviews.
Source: Deloitte