89% Of Consumers Review A Businesses Responses To Reviews

Not only do the majority of clients read the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

83% Of Consumers Don't Rely On Advertising

The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads select to take notice of customers' recommendations online.

Source: Statuslabs

Negative Reviews Can Boost Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your site. According to online review data, people devote more than 5 times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

Online Product Reviews About An Item Can Increase Its Conversion Rate By A Staggering 270 Percent

User review stats show the purchase likelihood for a product with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

Consumers Might Spend 31 Percent More With A Business That Has Great Reviews

Take note of this fact. The better other users explain your product or service, the more money you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall two-thirds of businesses have excellent and great rankings. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

Reviews Posted On Twitter Can Boost Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star ranking is the first thing customers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American consumers.

Source: Statista

95% Of Unhappy Customers Will Return To A Company If A Business Deals With Problems Rapidly And Effectively

Clients do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Generally, 142 million consumers check out Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Therefore, purchasing choices are made quickly.

Online reviews are undoubtedly convincing, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat consumers honorably normally succeed, review sites help make certain of that.

Source: Statuslabs

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

Regardless of how alluring your marketing is, you still require client reviews. There's no way around it. Clients are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

Over Half Of Customers Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are apparently the more opinionated ones.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a new automobile and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to pick one that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs