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98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website
Usually, 142 million customers visit Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Typically 2 out of 3 companies have outstanding and awesome scores. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
Visitors Reading Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. For that reason, purchasing choices are made quickly.
Online reviews are clearly persuasive, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a unfavorable or average one.
Source: Brightlocal
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds insane, however negative reviews can be a positive force for users to devote more time on your website. According to online review data, people spend more than 5 times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
70% Of Consumers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Ads
Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs
30% Of Clients Feel Positive About A Business Which Answers Online Reviews
Corresponding with your clients creates trust. Even something as basic as responding to their remarks and reviews can make them feel valued.
As you might anticipate, customers who feel this way are ready to spend more cash with a business.
Source: Statuslabs
83% Of Customers Do Not Rely On Advertising
The standard channels to reach customers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements select to take notice of customers' suggestions online.
Source: Statuslabs
Only 6 Percent Of Customers Do Not Trust Consumer Reviews At All
According to customer review data, a tremendous 19% of consumers always trust online reviews and never a purchase without reading reviews first.
Source: Statista
89% Of Customers Choose To Read Reviews Using Their Smartphones
Be it via an app or a mobile browser, everyday people choose to read reviews on their phones.
Source: Statista
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. People anticipate to see some negative reviews.
Source: Capterra
Online Product Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270 Percent
User review statistics reveal the purchase possibility for an item with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review stats show the basic popularity of a website can just go so far when it pertains to trust.
Source: Review Trackers
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also influence our purchasing preferences.
According to social reviews stats, Facebook affects the majority of users' purchase decisions.
Facebook reviews stats reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal