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71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select a lawyer or a doctor.
Younger people (age 18-35) are much more inclined to work with a professional based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
83% Of All Younger Buyers Were Invited To Post A Review Recently
Of those asked, 80% of consumers did leave a review. Overall, companies have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
83% Of Customers Do Not Trust Advertising
The standard channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust advertisements choose to pay attention to clients' suggestions online.
Source: Statuslabs
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically 2 out of 3 companies have outstanding and good rankings. Only 5% of companies have a rating below three stars.
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
When consumers have to select a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the enormous impact user scores have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
77% Of Consumers Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would submit a review to inform others about their consumer experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to give a review to help other individuals with their decision making process.
Source: Podium
Software Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
89% Of Individuals Choose To Read Reviews Using Their Mobile Phones
Be it through an app or a mobile internet browser, people young and old prefer to read reviews on their smart phones.
Source: Statista
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Statistics reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
15% Of People Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of prospective clients won't even think about working with a company they can't discover opinions about.
Source: Statuslabs