86 Percent Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you offer them a great experience.

Source: Brightlocal

61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically 2 out of 3 businesses have outstanding and good rankings. Only 5% of companies have a ranking below three stars.

Source: Brightlocal

67% Of Consumers Report Reviews Are A "Very Important" Factor When Choosing A Solution Provider

Reviews have a massive effect on their decision when clients have to choose a service provider.

Source: DemandGenReport

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being two times as likely to be affected than ladies.

Reviews and rating stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your website. According to online review data, people spend more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated content has an indisputable impact on customers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been losing out on. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

Most Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the massive impact user rankings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

USA Buyers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people read reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews remain without a response. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Generally, 142 million customers go to Yelp monthly. This is as excellent a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

89% Of Clients Read A Companies Responses To Reviews

Not only do many customers check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats suggest a company's reputation doesn't affect just the customers. Potential team members also look at ratings and read reviews.

Source: Deloitte

82% Of Customers Check Out Review Sites Because They Want To Acquire A Service Or A Product And Wish To Get The Facts About Business Product Or Services.

Users come because they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal