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Just 6 Percent Of Customers Don't Trust Client Reviews At All
According to client review statistics, a tremendous 19% of consumers always trust online reviews and never ever a make a purchase without reading reviews initially.
Source: Statista
72% Of Consumers Won't Take Action Unless They Check Out Some Reviews
No matter how captivating your marketing is, you still require client reviews. There's no other way around it. Customers are still ready to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of Customers Do Not Rely On Advertising
The conventional channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust ads select to take note of customers' recommendations online.
Source: Statuslabs
91% Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as guidance from friends and family.
Source: Brightlocal
Reviews Published On Twitter Can Help Grow Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Favorable Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Since the vast majority of customers read reviews, you'd want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Customers Could Invest 31% More With A Business That Has Excellent Reviews
Focus on this statistic. The more detailed other users describe your service or product, the more money you can charge and consumer review stats reveal to us precisely how much more.
Source: Martech Zone
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be willing to share it if you provide them a great experience.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a doctor or an attorney.
Young people (age 18-35) are a lot more likely to hire a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
30% Of Consumers Feel Positive About A Company Which Answers Online Reviews
Corresponding with your clients builds their trust. Even something like responding to their reviews and remarks can make them feel appreciated.
As you may expect, clients who feel this way are more willing to spend more money with a business.
Source: Statuslabs