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53 Percent Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Consumers Might Spend 31% More With A Business That Has Excellent Reviews
Take notice of this fact. The better other users describe your service or product, the more money you can charge and consumer review statistics reveal to us precisely how much more.
Source: Martech Zone
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you manage to select one that works for you. That's how positive reviews convert consumers into clients.
Source: Consumer Affairs
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'very influential'.
To highlight the importance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those same customers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
88% Of Executives Consider Reputation Risk As A Leading Business Issue
Reputation management statistics suggest a business's reputation does not impact just the consumers. Potential team members also look at rankings and take a look at reviews.
Source: Deloitte
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44 percent increase.
Source: RevLocal
Unfavorable Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, individuals spend more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
83% Of All Young Customers Were Asked To Post A Review Recently
Of those asked, 80% of customers did give a review. Overall, businesses have asked 66% of all customers to submit a review on their business.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to select a legal representative or a medical professional.
Young people (age 18-35) are even more likely to work with a professional based on online reviews. Only 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Online Product Reviews About An Item Can Raise Its Conversion Rate By An Incredible 270 Percent
User review statistics show the purchase likelihood for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center