91% Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review stats position customers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the exact same weight as guidance from friends and family.

Source: Brightlocal

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated content can do miracles in regards to conversions.

A single review can have a substantial influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44 percent increase.

Source: RevLocal

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you offer them an excellent experience.

Source: Brightlocal

Over Half Of Customers Won't Use A Business If It Has Less Than A 4 Star Rating

This stat is one of many that illustrate the significance of online scores. Now that news of client satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57% of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for companies with an ideal five star score.

Source: Brightlocal

Online Product Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270%

User review stats show the purchase likelihood for an item with five reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

70% Of Consumers Choose To Discover A Business Via Articles And Reviews, Rather Than Ads

Advertisements are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Income

Businesses that treat consumers well typically flourish, review websites help make certain of that.

Source: Statuslabs

If A Business Deals With Problems Quickly And Efficiently, 95% Of Disappointed Consumers Will Return To A Business

Consumers don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Favorable Reviews Encourage 68 Percent Of Customers To Choose A Local Business

Considering that the large majority of consumers check out reviews, you would want yours to be enticing to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact make use of them.

Although we now understand why customer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger people know the value of being informed. User-generated material has an indisputable effect on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

77% Of Consumers Would Most Likely Give A Review If They Were Asked

More than a 35% would leave a review to educate others about their client encounter and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to post a review to assist other people with their decision making process.

Source: Podium

American Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals check out reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US consumers.

Source: Statista

83 Percent Of Customers Don't Trust Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust advertisements pick to focus on consumers' suggestions online.

Source: Statuslabs

Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people devote more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

Most Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal