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Many Best-selling Items Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to consumer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review stats place consumers' reviews as the most credible source of recommendations. Online reviews normally carry the exact same weight as suggestions from loved ones.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management stats show a company's reputation doesn't affect just the consumers. Prospective team members likewise look at scores and take a look at reviews.
Source: Deloitte
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
74 Percent Of Regional Companies Have At A Minimum, 1 Google Review
One review is far from sufficient to improve your site's SERP ranking.
Taking a look at online ratings stats, we discovered that a business needs to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
77% Of Clients Would Certainly Leave A Review If They Were Asked
More than a 35% would do it to educate others about their client encounter and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other people with their choice making process.
Source: Podium
When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Only 6 Percent Of Customers Don't Trust Customer Reviews At All
According to consumer review statistics, a massive 19% of customers always rely on online reviews and never a purchase without reading reviews first.
Source: Statista
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the enormous impact user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a brand-new vehicle and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read reviews.
With the help of other people, you manage to pick one that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
15 Percent Of Users Don't Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of potential clients won't even think about working with a business they can't find opinions about.
Source: Statuslabs