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Visitors Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made quickly.
Online reviews are undoubtedly persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Client reviews make the stats appear more authentic which is what the potential consumers are trying to find. Almost a third of customers say composed reviews are the only feature that makes them think the sites' reviews are pertinent and beneficial.
Source: Fan and Fuel
90 Percent Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
Positive Reviews Motivate 68% Of Customers To Use Local Businesses
Since the large majority of customers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews remain without a reply. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews
Communicating with your consumers creates trust. Even something as basic as responding to their remarks and reviews can make them feel valued.
As you might anticipate, clients who feel this way are happy to invest more cash with a business.
Source: Statuslabs
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent
User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
89% Of Customers Read A Businesses Replies To Reviews
Not only do the majority of clients check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
77% Of Clients Would Likely Post A Review If They Were Asked
More than a 35% would post a review to notify others about their client encounter and 24% would likely direct their review to the company itself.
Over a 26% would be willing to submit a review to help other individuals with their decision making process.
Source: Podium
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star ranking is the first thing customers see. Still, users pay attention to other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.
Source: Statista
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you offer them a good experience.
Source: Brightlocal
83% Of All Young People Were Asked To Give A Review Recently
Of those asked, 80% of clients did give a review. In general, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
Just 6% Of Consumers Don't Trust Customer Reviews At All
According to client review data, a massive 19% of consumers constantly trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same clients are also willing to accept slower shipping times for such products.
Source: Turntonetworks
61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Typically two-thirds of companies have exceptional and great rankings. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal