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Only 6 Percent Of Consumers Don't Trust Client Reviews At All
According to consumer review statistics, a massive 19% of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
Customers Might Spend 31% More With A Business That Has Excellent Reviews
Take notice of this fact. The better other users describe your services or product, the more money you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
89% Of Consumers Like To Read Reviews On Their Smartphones
Be it through an app or a mobile web browser, clients choose to read reviews on their mobile devices.
Source: Statista
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.
Reviews and score stats show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
Customers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Therefore, purchasing decisions are made quickly.
Online reviews are obviously convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
Unfavorable Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your site. According to online review data, people devote more than five times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat clients well generally succeed, review websites help make certain of that.
Source: Statuslabs
Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger individuals understand the worth of being informed. User-generated content has an indisputable impact on customers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
74% Of Regional Companies Have At Least One Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Looking at online ratings data, we learnt that a business requires to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats show that 63% of client reviews go on without a reply. That's too bad, because those companies are losing customers that way.
Source: Review Trackers
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the massive impact user ratings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc