82 Percent Of Customers Visit Review Sites Since They Want To Buy A Service Or An Item And Want To Get The Facts About The Businesses Product Or Services.

Users come since they have actually already formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use An Organisation

This stat is among numerous that highlight the value of online scores. Now that news of consumer satisfaction travels this quick, keeping your customers happy is more important than ever.

57 percent of consumers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a best five star score.

Source: Brightlocal

89% Of Consumers Prefer To Read Reviews Using Their Cell Phones

Be it through an app or a mobile internet browser, folks choose to read reviews on their smart phones.

Source: Statista

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.

Source: Capterra

Consumers Might Spend 31% More With A Business That Has Great Reviews

Pay attention to this fact. The more detailed other users describe your product or service, the more cash you can charge and customer review stats show us precisely just how much more.

Source: Martech Zone

89% Of Consumers Browse A Businesses Reactions To Reviews

Not only do most shoppers read the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

61% Of Local Businesses Have An Average Score Of 4 To 5 Stars

Typically 2 out of 3 companies have outstanding and good ratings. Only 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star ranking is the first thing consumers see. Still, users focus on other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a business's reputation does not affect just the consumers. Prospective team members likewise look at rankings and take a look at reviews.

Source: Deloitte

74% Of Local Companies Have At Least One Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Looking at online rankings stats, we learnt that a company requires to have an average of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they invest at your business. They will be willing to share it if you give them an excellent experience.

Source: Brightlocal

Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center