15 Percent Of Users Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15% of potential clients won't even consider working with a business they can't discover opinions about.

Source: Statuslabs

89% Of Buyers Like To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile web browser, people today choose to read reviews on their mobile phones.

Source: Statista

60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and ranking stats reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Only 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to customer review statistics, a whopping 19% of consumers always rely on online reviews and never a purchase without checking out reviews initially.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose a doctor or an attorney.

Younger people (age 18-35) are much more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Normally, 142 million customers go to Yelp each month. If you haven't claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

77% Of Customers Would Definitely Post A Review If They Were Asked

More than a 35% would do it to advise others about their client experience and 24% would certainly direct their review to the company itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

Reviews Posted On Twitter Can Boost Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

89% Of Clients Read A Companies Replies To Reviews

Not only do a lot of consumers read the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Typically two thirds of businesses have excellent and great scores. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those exact same consumers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the very same weight as suggestions from family and friends.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear individuals aren't satisfied with scores alone.

Written reviews make the statistics appear more genuine which is what the prospective clients are searching for. Almost a 3rd of consumers state written reviews are the only function that makes them think the sites' reviews are beneficial and appropriate.

Source: Fan and Fuel

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can also affect our buying decisions.

According to social media reviews stats, Facebook affects more than half of users' purchase choices.

If it has positive reviews, Facebook reviews stats expose that four out of 5 users are likely to trust a local business.

Source: RevLocal

67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

Reviews have a massive impact on their decision when clients have to pick a service provider.

Source: DemandGenReport