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More Than Half Of Customers Will Not Use A Business If It Has Less Than A 4 Star Rating
This stat is among numerous that show the significance of online rankings. Now that news of client satisfaction travels this quick, keeping your customers delighted is more vital than ever.
57% of customers have searched for business with more than four stars in 2018, which is up from 48% in 2017.
Additionally, 11% looked only for businesses with an ideal five star ranking.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Definitely Leave A Review
More than a 35% would post a review to notify others about their client encounter and 24% would probably direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their choice making process.
Source: Podium
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the very best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Many Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal
77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that companies should to be continuously requesting reviews.
Source: Statuslabs
15 Percent Of Clients Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of possible customers will not even think about working with a business they can't find opinions about.
Source: Statuslabs
Positive Reviews Motivate 68% Of Consumers To Use Local Businesses
Since the large bulk of customers read reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Customers Might Spend 31 Percent More With A Business That Has Excellent Reviews
Pay attention to this statistic. The more detailed other users describe your product and services, the more money you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do miracles in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44% increase.
Source: RevLocal
90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
83% Of Consumers Don't Rely On Advertising
The standard channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust ads select to take notice of customers' suggestions online.
Source: Statuslabs
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
The Majority Of Consumers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
Google Represents 57.5 Percent Of All Reviews Around The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
72% Of Customers Won't Take Action Unless They Check Out Some Reviews
Regardless of how enticing your marketing is, you still need customer reviews. There's no skirting around it. Customers are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
United States Buyers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.
Source: Statista
Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent
User review statistics show the purchase likelihood for a product with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center