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77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
Just 6 Percent Of Customers Do Not Trust Consumer Reviews At All
According to client review statistics, a whopping 19 percent of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Typically two-thirds of companies have excellent and outstanding ratings. Only 5% of businesses have a ranking below three stars.
Source: Brightlocal
90 Percent Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat customers well usually prosper, review sites help make certain of that.
Source: Statuslabs
89% Of Individuals Prefer To Read Reviews On Their Smartphones
Be it via an app or a mobile web browser, individuals prefer to read reviews on their cell phones.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose a physician or a legal representative.
Younger people (age 18-35) are even more inclined to employ a professional based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
Reviews Shared On Twitter Can Improve Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people check out much more reviews to get a better idea of how business is really doing. Don't depend upon that figure alone.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to buy a new vehicle and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly select one that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US shoppers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those same clients are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of consumers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
Software Reviews Influence Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Google Represents 57.5 Percent Of All Reviews Around The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Service
This stat is among many that illustrate the importance of online scores. Now that news of customer fulfillment travels this fast, keeping your customers pleased is more vital than ever.
57% of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11% looked only for organizations with a best five star score.
Source: Brightlocal
83% Of All Younger Clients Were Asked To Post A Review Recently
Of those asked, 80% of customers did post a review. Overall, companies have actually asked 66% of all customers to submit a review on their company.
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated material can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent boost.
Source: RevLocal