91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics place customers' reviews as the most reliable source of recommendations. Online reviews normally carry the exact same weight as guidance from friends and family.

Source: Brightlocal

Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, people spend more than 5 times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

73% Of Customers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear people aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the would-be clients are searching for. Practically a 3rd of customers say written reviews are the only function that makes them believe the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a business's reputation doesn't impact just the customers. Potential employees likewise take a look at scores and take a look at reviews.

Source: Deloitte

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

Visitors Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing decisions are made quickly.

Online reviews are clearly convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone

72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

Irrespective of how tempting your marketing is, you still need consumer reviews. There's no way around it. Clients are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

Over Half Of People Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are unsurprisingly the more vocal ones.

Source: Statista

30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews

Staying connected with your consumers creates trust. Even something easy like reacting to their remarks and reviews can make them feel valued.

As you might anticipate, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

86 Percent Of Customers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Income

Businesses that treat consumers fairly usually succeed, review websites help make sure of that.

Source: Statuslabs

United States Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA consumers.

Source: Statista

90% Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about first impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone