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Majority Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Rating
This stat is one of many that show the importance of online scores. Now that news of consumer satisfaction travels this fast, keeping your consumers happy is more important than ever.
57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.
Additionally, 11 percent looked just for services with an ideal five star ranking.
Source: Brightlocal
Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270%
User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
Reviews Shared On Twitter Can Improve Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
15% Of Clients Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of possible clients won't even consider working with a business they can't discover opinions about.
Source: Statuslabs
Clients Could Spend 31 Percent More With A Business That Has Terrific Reviews
Take notice of this statistic. The better other users describe your services or product, the more money you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
72% Of Clients Will Not Take Action Unless They Read Some Reviews
No matter how alluring your marketing is, you still need client reviews. There is no other way around it. Customers are still willing to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses really make use of them.
Although we now know why customer reviews are so effective, many businesses apparently do not.
Source: LsaInsider
67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
Reviews have a massive effect on their decision when consumers have to choose a solution provider.
Source: DemandGenReport
82 Percent Of Customers Check Out Review Sites Due To The Fact That They Wish To Purchase A Service Or A Product And Wish To Get The Facts About Business Services And Products.
Users come because they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management stats indicate a company's reputation doesn't impact simply the clients. Potential employees also look at rankings and take a look at reviews.
Source: Deloitte
Google Represents 57.5 Percent Of All Reviews Around The Globe
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to select a doctor or a legal representative.
Young people (age 18-35) are a lot more inclined to work with a professional based on online reviews. Just 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters