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77% Of Clients Would Post A Review If They Were Asked
More than a 35% would submit a review to advise others about their consumer experience and 24% would rather direct their review to the company itself.
Over a 26% would want to post a review to help other people with their choice making process.
Source: Podium
The Typical Review Word Count Has Actually Become 65% Shorter Since 2010
Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star score is the first thing customers see. Still, users focus on other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US customers.
Source: Statista
Clients Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, buying decisions are made rapidly.
Online reviews are clearly convincing, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
The Majority Of Clients Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are purportedly the more vocal ones.
Source: Statista
Only 6 Percent Of Consumers Do Not Trust Consumer Reviews At All
According to client review statistics, a tremendous 19% of consumers always rely on online reviews and never a purchase without reading reviews initially.
Source: Statista
Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase likelihood for a product with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Clients
24% of US buyers consider reviews as 'very influential'.
To show the importance of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those exact same clients are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews
Keeping in touch with your consumers creates trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are happy to invest more money with a company.
Source: Statuslabs
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge effect user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick a legal representative or a physician.
Young people (age 18-35) are even more likely to work with a professional based upon online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz