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60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and rating stats show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Most Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'always' or 'really frequently'.
Source: Trust You
Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of consumers, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out much more reviews to get an idea of how business is in fact doing. Don't depend upon that statistic alone.
Source: Brightlocal
74% Of Local Businesses Have At Least One Google Review
One review is far from adequate to enhance your site's SERP ranking.
Taking a look at online rankings data, we discovered that a company requires to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Negative Reviews Can Boost Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a brand-new vehicle and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.
With the help of other customers, you manage to decide on one that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
Reviews Published On Twitter Can Boost Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US consumers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and scores, did you understand that 81 percent of customers will pay more for a product with reviews and those same customers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
72% Of Customers Won't Take Action Before They Check Out Some Reviews
No matter how captivating your marketing is, you still need client reviews. There is no way around it. Consumers are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
77% Of Consumers Would Likely Submit A Review If They Were Asked
More than a 35% would submit a review to advise others about their client experience and 24% would most likely direct their review to the company itself.
Over a 26% would want to submit a review to help other individuals with their decision making process.
Source: Podium
USA Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different elements of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US consumers.
Source: Statista
Many Best-selling Items Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower rating in fact helps your overall rating.
According to client rating statistics, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
91% Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review stats place consumers' reviews as the most reliable source of recommendations. Online reviews generally bring the exact same weight as suggestions from friends and family.
Source: Brightlocal
83% Of All Young Consumers Were Asked To Give A Review Recently
Of those asked, 80% of consumers did give a review. Overall, companies have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal