Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those very same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews remain without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

72% Of Clients Will Not Take Action Unless They Read Some Reviews

Regardless of how attractive your marketing is, you still require customer reviews. There's no way around it. Consumers are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a new car and there are several models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose a model that works for you. That's how positive reviews transform customers into clients.

Source: Consumer Affairs

82 Percent Of Customers Visit Review Websites Since They Want To Buy An Item Or A Service And Want To Get The Truth About The Businesses Products And Services.

Users come due to the fact that they have actually already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

77% Of Clients Would Most Likely Leave A Review If They Were Asked

More than a 35% would leave a review to notify others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other individuals with their choice making process.

Source: Podium

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics position consumers' reviews as the most reliable source of suggestions. Online reviews usually carry the same weight as guidance from friends and family.

Source: Brightlocal

Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million customers check out Yelp monthly. If you have not claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

A Single Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated material can do miracles in regards to conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44% increase.

Source: RevLocal

95% Of Dissatisfied Consumers Will Return To A Business If A Business Manages To Resolve Problems Quickly And Effectively

Customers do not expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday