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Reviews Posted On Twitter Can Improve Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you give them a good experience.
Source: Brightlocal
Only 6% Of Consumers Don't Rely On Consumer Reviews At All
According to customer review stats, a whopping 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about very first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
89% Of Individuals Choose To Read Reviews Using Their Cell Phones
Be it through an app or a mobile web browser, people prefer to read reviews on their mobile devices.
Source: Statista
A Lot Of Best Selling Items Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to consumer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick a doctor or a legal representative.
Young people (age 18-35) are a lot more likely to work with an expert based on online reviews. Only 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
American Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US consumers.
Source: Statista
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Company
This stat is among lots of that show the value of online scores. Now that news of customer complete satisfaction travels this fast, keeping your consumers happy is more vital than ever.
57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
11% looked just for companies with an ideal five star rating.
Source: Brightlocal
Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of companies really use them.
Although we now understand why customer reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%
One negative review is enough for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
At the present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management stats show a business's reputation does not affect just the customers. Prospective employees likewise look at ratings and take a look at reviews.
Source: Deloitte
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat consumers fairly usually succeed, review sites help ensure of that.
Source: Statuslabs
70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out a lot more reviews to get a better idea of how the business is actually doing. Do not depend on that figure alone.
Source: Brightlocal