74 Percent Of Regional Companies Have At A Minimum, 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Taking a look at online ratings statistics, we discovered that a business requires to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With males being twice as likely to be affected than women.

Reviews and ranking statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews stay without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management statistics suggest a company's reputation doesn't affect just the clients. Potential team members likewise look at rankings and take a look at reviews.

Source: Deloitte

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

Over Half Of Customers Aged 25 To 34 Published Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista

63.6% Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

These online review stats reveal the basic popularity of a site can just go so far when it concerns trust.

Source: Review Trackers

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat clients fairly typically succeed, review websites help make sure of that.

Source: Statuslabs

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are generally ads.

Source: Martech Zone

More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to purchase a new vehicle and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read the reviews.

With the help of other people, you quickly pick a model that works for you. That's how favorable reviews convert consumers into customers.

Source: Consumer Affairs

72% Of Consumers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still need consumer reviews. There is no way around it. Customers are still happy to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Majority Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Rating

This stat is one of numerous that illustrate the importance of online scores. Now that news of customer satisfaction travels this quick, keeping your consumers happy is more crucial than ever.

57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with a best five star rating.

Source: Brightlocal

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear people aren't satisfied with scores alone.

Client reviews make the stats appear more genuine which is what the potential consumers are trying to find. Practically a 3rd of customers say composed reviews are the only function that makes them think the websites' reviews are helpful and relevant.

Source: Fan and Fuel

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If They Were Asked, 77% Of Clients Would Definitely Give A Review

More than a 35% would leave a review to inform others about their customer experience and 24% would definitely direct their review to the business itself.

Over a 26% would want to leave a review to assist other individuals with their decision making process.

Source: Podium