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88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management stats suggest a business's reputation does not affect simply the customers. Potential team members also take a look at scores and read reviews.
Source: Deloitte
If They Were Asked, 77% Of Customers Would Undoubtedly Give A Review
More than a 35% would post a review to advise others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to give a review to help other individuals with their decision making process.
Source: Podium
US Shoppers View "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different elements of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US customers.
Source: Statista
90% Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Site
Normally, 142 million customers check out Yelp monthly. This is as excellent a time as any if you have not declared your free Yelp business page.
Source: RevLocal
Reviews Posted On Twitter Can Boost Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
70% Of Customers Prefer To Learn About A Business Through Short Articles And Reviews, Instead Of Ads
Advertisements are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the best way to find the truth about a product or service.
Source: Statuslabs
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Customers
24% of US buyers consider reviews as 'very influential'.
To highlight the value of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those same consumers are also willing to accept slower shipping times for such items.
Source: Turntonetworks
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you offer them a good experience.
Source: Brightlocal
72% Of Clients Will Not Take Action Before They Check Out Some Reviews
Irrespective of how captivating your marketing is, you still require client reviews. There's no other way around it. Customers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. People anticipate to see some negative reviews.
Source: Capterra
Many Best-selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to client rating statistics, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center