61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Generally 2 out of 3 businesses have exceptional and great ratings. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read many more reviews to get a clear view of how business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal

95% Of Dissatisfied Clients Will Go Back To A Business If A Business Deals With Problems Quickly And Efficiently

Clients don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

70% Of Customers Choose To Learn About A Business Through Reviews And Short Articles, Rather Than Advertisements

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are by far the best method to find the truth about a product or service.

Source: Statuslabs

53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's shoppers are wary and desire the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US consumers consider reviews as 'extremely influential'.

To highlight the value of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

89% Of Buyers Choose To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their mobile phones.

Source: Statista

98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website

Typically, 142 million customers visit Yelp on a monthly basis. If you haven't declared your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

90 Percent Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions, right?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

If They Were Asked, 77% Of Clients Would Definitely Give A Review

More than a 35% would leave a review to inform others about their consumer experience and 24% would probably direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a legal representative or a medical professional.

Younger people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that businesses should to be constantly asking for reviews.

Source: Statuslabs

60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and score stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

These online review statistics show the basic popularity of a site can just go so far when it pertains to trust.

Source: Review Trackers

Google Represents 57.5% Of All Reviews Worldwide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Unfavorable Reviews Can Boost Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, individuals devote more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo