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15% Of Users Don't Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of potential clients will not even consider doing business with a business they can't find opinions about.
Source: Statuslabs
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
Now a days reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically 2 out of 3 businesses have outstanding and great ratings. Only 5% of businesses have a ranking below three stars.
Source: Brightlocal
67% Of Customers Report Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
Reviews have a huge impact on their decision when clients have to choose a service provider.
Source: DemandGenReport
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat customers fairly generally succeed, review websites help ensure of that.
Source: Statuslabs
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. However, they understand the huge effect user scores have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
73% Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with ratings alone.
Customer reviews make the stats appear more genuine which is what the potential clients are looking for. Nearly a 3rd of customers state composed reviews are the only function that makes them believe the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
89% Of Customers Like To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile browser, folks prefer to read reviews on their smart phones.
Source: Statista
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger people know the value of being informed. User-generated content has an indisputable impact on consumers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star score is the first thing consumers see. Still, users take notice of other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States customers.
Source: Statista
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
No matter how enticing your marketing is, you still need consumer reviews. There's no other way around it. Consumers are still willing to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a positive experience, rather than a unfavorable or average one.
Source: Brightlocal