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Software Reviews Impact Over 98% Of All Buyers
18% of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Published On Twitter Can Help Increase Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Over Half Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Rating
This stat is among numerous that show the importance of online rankings. Now that news of customer satisfaction travels this fast, keeping your clients happy is more vital than ever.
57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Additionally, 11% looked only for organizations with a best five star score.
Source: Brightlocal
63.6% Of Customers Go To Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the general popularity of a website can just go so far.
Source: Review Trackers
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how good your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Generally two thirds of businesses have good and outstanding scores. Only 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews All Over The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
Customers Might Invest 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users describe your product or service, the more money you can charge and consumer review statistics show us precisely just how much more.
Source: Martech Zone
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those same clients are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
Just 6 Percent Of Consumers Don't Rely On Customer Reviews At All
According to customer review data, a tremendous 19 percent of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista