82 Percent Of Customers Check Out Review Websites Due To The Fact That They Want To Acquire A Service Or An Item And Wish To Get The Facts About Business Product Or Services.

Review sites are locations that customers go to get the facts about a business, service or item . Users come due to the fact that they have actually already formed a buying decision. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and rating stats show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews remain without a reaction. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Overall 2 out of 3 businesses have excellent and good ratings. Just 5% of businesses have a rating listed below three stars.

Source: Brightlocal

Reviews Shared On Twitter Can Help Grow Revenues By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

89% Of Consumers Browse A Businesses Responses To Reviews

Not only do the majority of clients check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review stats place clients' reviews as the most credible source of recommendations. Online reviews normally bring the very same weight as suggestions from loved ones.

Source: Brightlocal

89% Of Buyers Like To Read Reviews Using Their Cell Phones

Be it through an app or a mobile web browser, consumers choose to read reviews on their mobile devices.

Source: Statista

67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Picking A Service Provider

When clients need to pick a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management stats suggest a business's reputation does not affect simply the customers. Prospective team members also take a look at ratings and read reviews.

Source: Deloitte

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

More Than Half Of Consumers Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are reportedly the more opinionated ones.

Source: Statista

70 Percent Of Consumers Prefer To Learn About A Business Through Reviews And Articles, Instead Of Advertisements

Ads are all well and good, but it's worth trying a different approach too. Reviews are by far the best method to discover the truth about a service or product.

Source: Statuslabs